Prohibited items and carrier restrictions

Chit Chats takes Customs compliance seriously. We want your packages to move smoothly and without delays, so please read, understand and comply with our rules and regulations.

U.S. Customs prohibited items

These rules apply to all U.S. and international shipments sent with Chit Chats.
Last updated: Jun 21, 2021

Shipments cannot exceed USD $800 retail value.

This means any package(s) being shipped to the same address on the same day cannot exceed a retail value of USD $800.

Items/products regulated by:

Food and beverages (including candy, tea, coffee)

Medical Devices

Medicine (prescription and non-prescription)

Cannabis, narcotics or drugs of any kind

Dietary supplements

Glasses/Eyewear (prescription and non-prescription)

Firearms, ammunition or weapons of any kind

Plant matter (including seeds)

Chemicals, hazardous materials or combustibles

Knockoffs (products that violate copyright laws)

Human remains (including ashes and hair)

Animals

Packages may be subject to random internal and external compliance checks. This process includes opening the packages to verify declared shipment information.
The lists below are not exhaustive. Find resources on specific carrier restrictions in our Help & Support. For an overview of our policies on prohibited items please refer to Chit Chats’ Shipment Compliance Declaration. Below are some common examples of the items belonging to the above categories:
Acne care products/treatments
Lead paint
Alcohol
Lighters
Animal skeletons/carcasses
Lithium batteries
Animal supplements and food
Matches
Anti-snoring jaw strap
Medicine (prescription and non-prescription)
Ashes
Mouthwash
Cannabis
Narcotics
Chemical aerosols
Nasal aspirators
Chemical paint lifters
Pain relief/pain therapy items
Chewing gum
Pemf therapy devices
Clinical strength deodorant/antiperspirant
Powered breast pump
Dental devices/tools
Pregnancy tests
Dental floss
Produce
Dental night guards
Products manufactured in restricted countries
Dermarollers
Products with safety issues/alerts
Diabetes kits
Seeds
Dietary supplements (vitamins, minerals, herbs, amino acids etc)
Sexual health products
Drug paraphernalia
Spices and dried goods
Endangered animal furs/products
Sunlamp
Epilators
Sunscreen
Eyeglasses (prescription and non-prescription)
Taxidermy
Feminine hygiene products
Teeth
Firearms, ammunition and weapons/parts of any kind
Thermometers
Flowers (fresh-cut, dried or preserved)
Tobacco
Food and beverages
Toothbrushes
Food dye
Toothpaste
Hair
UV sanitizer
Hair dryers, curling irons and flat irons without gfci plug
Vaporizers, e-cigarettes and other electronic nicotine delivery systems
Hearing aids or hearing aid accessories
Whitestrips
Knockoffs/copyright violations
Have questions or unsure if your product is compliant? Send us a message.

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